Information We Collect

At glarovithyque, we collect various types of information to provide you with our budget deviation analysis services and improve your experience on our platform. The information we gather helps us understand your needs better and deliver more personalised financial insights.

• Personal identification information including your name, email address, phone number, and postal address when you register for our services
• Financial data you choose to share with us, such as budget categories, spending patterns, and financial goals for analysis purposes
• Technical information about your device, browser type, IP address, and how you interact with our website
• Communication records when you contact our support team or participate in surveys and feedback sessions
• Payment information processed securely through our third-party payment providers for subscription services

How We Use Your Information

We use the information we collect for several legitimate business purposes that align with providing you exceptional budget analysis services. Our primary focus is helping you understand your spending patterns and achieve better financial outcomes.

Data Sharing and Third Parties

We understand that your financial information is sensitive and personal. glarovithyque follows strict protocols when it comes to sharing your data with third parties, and we only do so when necessary to provide our services or when required by law.

Service Providers We Work With

We partner with carefully vetted companies that help us deliver our services effectively. These include cloud hosting providers for secure data storage, payment processors for subscription billing, and analytics services to understand how our platform performs. All these partners are bound by strict confidentiality agreements.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about how we handle your data.

• Right to access your personal information and request copies of data we hold about you
• Right to correct inaccurate or incomplete information in your profile or account
• Right to request deletion of your personal data, subject to our legal obligations
• Right to restrict processing of your information in certain circumstances
• Right to complain to the Office of the Australian Information Commissioner if you believe we've mishandled your data

To exercise any of these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

Data Security and Protection

Protecting your financial data is our top priority. We've implemented multiple layers of security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.

Technical Safeguards

Our technical security measures include end-to-end encryption for data transmission, secure socket layer (SSL) technology for all web communications, and regular security audits of our systems. We also use advanced firewalls and intrusion detection systems to monitor for potential threats.

Organizational Measures

Access to your personal information is restricted to authorized personnel who need it to perform their job functions. All team members undergo regular privacy and security training, and we maintain strict policies about data handling and confidentiality.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and financial data are typically retained for seven years after account closure to comply with Australian financial record-keeping requirements. Marketing communication preferences are kept until you unsubscribe or request deletion. Technical logs and analytics data are usually deleted after two years.

When data reaches the end of its retention period, we securely delete or anonymize it so that it cannot be recovered or reconstructed. You can also request early deletion of your data by contacting us, though some information may need to be retained for legal compliance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. These small data files help us understand how you interact with our platform and improve our services accordingly.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.

International Data Transfers

While glarovithyque operates primarily within Australia, some of our service providers may store or process data in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy standards.

These safeguards may include contractual clauses that require overseas recipients to provide equivalent privacy protection, or transfers to countries with adequate privacy laws as recognized by Australian authorities.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

Minor updates that don't materially affect your rights may be posted directly to this page with an updated "last modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.